Thank you for shopping with Bluetile. We want nothing more than for you to have the best experience shopping online with us. We will be more than happy to process exchanges or issue store credit considering that the order meets the following criteria. All exchanges will be authorized at the discretion of Bluetile, and return shipping will be paid at the customers expense.
No exchanges / store credit for:
Limited edition releases
Blind bag / raffle releases
Quick strike footwear
Sale items / discount code sales = All sales final
Call 1-803-376-1880 or email us at bluetileupdates@gmail.com within 7 days of receiving goods for an exchange authorization.
All merchandise must be returned in its original packaging with all original tags still attached. All products must be unwashed/unworn/unused.
All exchanges must be accompanied by your original receipt.
All exchanges must be received by Bluetile within 30 days of purchase.
Should you receive an incorrect shipment we will gladly exchange the item for the correct product, provide store credit or issue a refund to your credit card. Only returns of incorrect merchandise will be eligible for a shipping fee refund.
